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Never sends without you

Open Gmail. The replies are already written.

Every customer email gets a draft in its thread, from your docs, in your voice. You read it, you press send.

Gmail · macOS 13+ · your own AI key · no account with us

Your inbox a minute after the mail lands. Ordinary labels, ordinary drafts, nothing sent without you.

Works with the tools you already use

How it works

It reads, sorts and writes.
You press send.

Every email is read as it lands. Noise gets a label and steps aside. Questions get a reply, drafted from your docs in your words, left unsent in the thread.

Sorting

Noise out. Customers on top.

Everything is labelled the moment it lands. What leaves the inbox is your choice, per label, and nothing is ever deleted.

Preferences · Sorting
Archive out of the inbox (label stays)
Newsletter
things you subscribed to
Notification
receipts and alerts from tools
Marketing
promotions and offers
Cold Outreach
pitches from strangers
Inbox · hi@ · 8 of 127
★Dana RuizUrgentPendingCharged twice for the annual plan – I think I entered the wrong email at checkout · archived9:14 AM
★LinearNotificationKEL-412 Webhook retries – Priya moved the issue to Done · archived9:02 AM
★Arjun MehtaPendingCan I export invoices as CSV? – Two quick questions before we renew · archived8:52 AM
★StripeNotificationYour payout of $1,240.00 is on its way – · archived8:49 AM
★Growth at ScaleCold OutreachQuick question about your outbound – I noticed Kelviq is hiring · archived8:12 AM
★Founder WeeklyNewsletterIssue 118: pricing pages that convert – plus three teardowns · archived7:40 AM
★Ops WeeklyFYIWhat shipped this week – retries, a new webhook and the invoice fix · archived6:58 AM
★NotionMarketingSave 20% on Notion Plus this month – Upgrade your workspace · archived6:30 AM
8 unread · nothing sorted2 need you · 6 labelled and out of the waynothing deleted
Answers

Every answer comes from something you wrote.

Point it at your docs, repo, notes, Notion, Linear and Slack. It keeps a private index on your Mac, and every reply names its sources.

SSachin Neravath <hi@kelviq.com> to Dana Ruizdraft · unsent

Hey Dana, sorry about that. I can see the second charge from this morning under the other address, and I'll refund it today.1 It usually takes 3 to 5 business days to show on your statement, though Amex can take up to 7.2

Your annual plan stays active on this account. If it hasn't appeared by Friday, tell me and I'll chase it up.3

based onyour refunds pageyour note on refund timing3 replies you sent before
  1. 1
    Refundsdocs site · refunds.md · canonical answer
  2. 2
    Refund timingyour note · "Amex can take 7"
  3. 3
    Re: Refund questionsent mail · last week · tone and phrasing

hover a footnote to see the sentence it backstap a source to see the sentence it backs

everything it can draw on used in this draft
Docs sitellms.txt
Your notesin the app
Sent mail1,284 replies
GitHub repoprivate ok
Folder on your Macmd, txt
Notionpages
Linearissues
Slackchannels
Canonical answersword for word
Your voice

It sounds like you because it learned from you.

Every draft borrows the tone of emails you actually typed, and you can see which ones.

SYou to Hana Kim · Re: Invoice for Augustsent · Sep 12

Hey Hana, sorry about that. The invoice went out under our old entity name. I've reissued it with the new one, attached.

This one's on us if it caused any hassle on your side.

Sachin

SSachin Neravath <hi@kelviq.com> to Dana Ruizdraft · unsent

Hey Dana, sorry about that. Two charges can happen when a checkout is retried, so this one's on us. I'll refund the duplicate today.

Your annual plan stays exactly as it is.

Sachin

voice fromRe: Invoice for August2 more replies you sent
how you opena phrase you usehow you sign off
Follow-ups

The nudge writes itself.

When a customer goes quiet, the follow-up is already drafted in the thread. You still press send.

Trial extension for our teamFollow up/1w Ready for follow-up
S
Sofia BrandtSep 15

Hi, could we extend the trial by two weeks? Finance is slow this month and I want the whole team to try it properly.

S
Sachin NeravathSep 16

Hey Sofia, of course. I've added two weeks to the trial. Let me know what finance says.

you added Follow up/1w · from your phone
7 days, nothing from Sofia
S
Sachin NeravathSep 23 · draft, unsent

Hey Sofia, just checking in on the trial extension. Did finance come back to you? No rush at all, let me know either way.

wait 7 daysat most 2 per threadlabel or time mode
  1. Sep 16You reply

    and add Follow up/1w from your phone.

  2. Sep 17 – 22Nothing from Sofia

    Checked every 45 seconds. No reply, no out-of-office.

  3. Sep 23Follow-up drafted

    In the thread, in your voice, marked Ready for follow-up. Unsent.

  4. any daySofia replies

    The clock stops and the label goes. Nothing is written.

Escalation

Hand off with one label.

Add a teammate's Assign label in Gmail, from your Mac or your phone. Seconds later they have a Linear issue with everything they need.

Inbox hi@
★Marcus LeeAssign/PriyaWebhook retries failing since Tuesday – we're seeing 502s from the callback8:47 AM
★Lena OrtizAssign/SamEnterprise invoice needs a PO number – Our AP team requires8:31 AM
→
Kelviq›KEL-421from Gmail · Sep 24
Webhook retries failing since Tuesday
TriagePPriya NairBug

From Marcus Lee <marcus@acme.io> · Sep 24, 8:47 AM

Customer is seeing 502s from their callback endpoint about once an hour since Tuesday. Our retries give up after three attempts. Wants to know the backoff schedule.

Open the thread in Gmail →

The app

It lives in your menu bar.

A small leaf beside the clock. Click it to see what was labelled, what was drafted and who is still waiting on you.

  1. 1See it is watchingA green dot and the time of the last check. Pause it from here and mail simply waits.
  2. 2See who needs youThreads waiting on you for two days or more, with a note when the reply is already drafted.
  3. 3See who went quietCustomers who have not answered, and whether the nudge is ready.
Privacy

Nothing is sent to us.

There is no InboxMinder server. No account, no sync, no analytics.

We can't read your mail.

Not a promise. We never receive it, so there is nothing for us to read.

It all runs on your Mac.

Keys, the index and every draft are made and kept on your disk. Pick a local model and nothing leaves it at all.

Why we built it

Built for our own inbox first.

We're a small team at Kelviq, and Gmail is our support desk. We built InboxMinder because mornings went to email that didn't need us, and afternoons to the same replies again.

Now every email is read, the noise stays out of the way, replies are drafted the way we'd write them, and quiet threads come back to us. Nothing has ever gone out that we didn't send ourselves.

Built by Kelviq

Pricing

$29, once. No seats, no subscription.

The AI runs on your own key, which comes to cents a day for most support inboxes.

InboxMinder

$29 once · for your Mac

  • One-time license, updates included
  • Your own AI key: Anthropic, OpenAI, Google or a local model
  • Gmail on macOS 13 or later
Buy InboxMinder

Then download the app and follow the five-minute guided setup.

Everything included
  • A draft in every customer thread, in your voice, from your own docs
  • Bug reports to Linear, one-label hand-offs and "it's fixed" replies drafted for you
  • Who's waiting, and follow-ups you arm with a label
  • An inbox sorted before you open it, with the urgent ones flagged for you
  • Polish in my tone, anywhere you type on your Mac
  • A window that shows what it did and what it used
FAQ

Fair questions.

Anything else, write to hi@kelviq.com. A person answers.

Is it a help desk?

No, and that's the point. No second inbox, no ticket numbers, no seats. Customers email you as they always have, and you answer from Gmail with the reply already written. See where each help desk feature lives.

Can it send an email on my behalf?

No, and it can't be set up to. It writes drafts, adds labels and files Linear issues. Sending is the one thing it is built never to do.

Will my customers be able to tell?

Only if you tell them. Replies are written from your own past emails, at your usual length, from your own material. Most go out with a word or two changed, or none.

Can it mind support@ and hi@ at once?

Yes. Add the second mailbox as its own profile, with its own settings, docs and voice. Both live in the same menu bar.

What does it need from Google?

Your own Google sign-in, with a click-by-click guide and a video. The permission stays with your account and can be revoked any time. Nothing of ours sits in between.

Which AI does it use?

Anthropic, OpenAI, Google, or any compatible service. Or a local model with Ollama or LM Studio, so your mail never leaves the Mac. You pay the provider directly.

What happens when it gets something wrong?

A wrong label is one click to change, a wrong draft one click to delete. When unsure, it does nothing except mark the email as needing you.

Is it a subscription?

No. $29 once, updates included. The only running cost is your own AI key, paid to the provider.

Does it work with Outlook?

No. Gmail only, from a Mac, and everything it does shows up in Gmail on every device.

Get started

Give support@ a minder.

Download, connect Gmail, add your docs. Five minutes. Then the drafts start arriving.

Runs on your Mac · never sends without you · signed and notarized